Products FLYMATE

FlyMate Terms of Service

FlyMate is a professional flight support tool.

You can find here user responsibilities, subscription conditions, and legal limitations associated with the service.

Effective Date: February 19, 2026

These Terms of Service (“Terms”) govern the use of the FlyMate mobile application (“FlyMate” or “Application”) provided by:

Kubíček Factory s.r.o.

Jarní 1003/2a, 614 00 Brno, Czech Republic

Company ID: 41603869

Email: oou@kubicekfactory.com

By downloading, installing, or using FlyMate, you agree to these Terms.

If you do not agree, do not use the Application.

1. Description of the Service

FlyMate is a flight support and navigation application designed for hot air balloon operations. It provides tools for:

  • Pre-flight planning
  • In-flight situational overview
  • Wind-based estimations
  • Landing area projections
  • Fuel management tracking
  • Flight log recording

FlyMate is intended as a supportive operational tool and does not replace official aeronautical information, certified navigation systems, or pilot judgment.

2. User Responsibility

The pilot in command is solely responsible for:

  • Safe operation of the aircraft
  • Compliance with aviation regulations
  • Weather assessment
  • Airspace awareness
  • Final operational decisions

FlyMate provides estimations and calculated outputs based on available data. These outputs may contain inaccuracies due to technical limitations, sensor variability, forecast errors, or user input.

The Application must not be relied upon as the sole source of flight-critical information.

3. No Warranty

FlyMate is provided “as is” and “as available” without warranties of any kind, express or implied.

Kubíček Factory does not warrant that:

  • The Application will be uninterrupted or error-free
  • Calculations or estimations will be accurate
  • The Application will meet all operational expectations

Use of the Application is at your own risk.

4. Limitation of Liability

To the maximum extent permitted by law, Kubíček Factory shall not be liable for:

  • Any direct or indirect damages
  • Loss of aircraft or equipment
  • Personal injury
  • Financial losses
  • Operational disruptions
  • Consequential or incidental damages

arising from the use or inability to use the Application.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

5. Subscription and Payments

FlyMate may offer subscription-based access to certain features.

Subscriptions are processed through Apple’s App Store and are subject to Apple’s payment terms.

  • Subscriptions renew automatically unless canceled.
  • You may manage or cancel subscriptions in your Apple ID account settings.
  • Deleting the Application does not cancel the subscription.
  • Refund requests must be handled through Apple.

Kubíček Factory does not process or store payment card information.

6. Account and Data

You are responsible for maintaining the confidentiality of your account information.

You may request deletion of your account at any time by contacting:

oou@kubicekfactory.com

Data handling is governed separately by the FlyMate Privacy Policy.

7. Acceptable Use

You agree not to:

  • Reverse engineer the Application
  • Use the Application for unlawful purposes
  • Interfere with its security or functionality

8. Termination

Kubíček Factory may suspend or terminate access to the Application if these Terms are violated.

You may discontinue use at any time.

9. Governing Law

These Terms are governed by the laws of the Czech Republic.

Any disputes shall be resolved under the jurisdiction of the competent courts in the Czech Republic.

10. Changes to These Terms

We may update these Terms from time to time. The current version will always be available at:

https://kubicekballoons.com/en/flymate/terms-of-service