Email helpdesk@kubicekfactory.com. For general tutorials and current product links, use the FlyMate pages on kubicekballoons.com.
- Platform and device model.
- Operating-system and FlyMate version.
- Free or Premium and Apple or Google where relevant.
- Pilot, Driver or Gas Pilot mode.
- Exact steps, expected result and actual result.
- Date, local time, time zone and map location where relevant.
- Screenshot or short screen recording with unrelated personal data hidden.