- 01
Confirm the newest FlyMate version offered by your store is installed.
- 02
Close and reopen FlyMate.
- 03
Confirm app mode, Premium status, selected balloon and required setting.
- 04
Check internet and precise or background location permission where relevant.
- 05
Restart the device.
12Troubleshooting and reference
Safe first checks
Start with reversible checks that do not risk local data.
Troubleshooting and reference
Safe first checks, information to collect, known limitations and support contacts.