Missing map, weather or layer data

Coverage and update timing vary; provide a precise place and time.

Check that the layer is enabled in Map Manager and that current data can load. For KML, include the filename and verify that the file opens correctly elsewhere.

Exact location or nearest town.
Local date, time and time zone.
Affected layer or report type.
Map zoom and chart or satellite style.
Platform, FlyMate version and Premium status.
Screenshot and comparison source.

In this chapter

Troubleshooting and reference

Safe first checks, information to collect, known limitations and support contacts.

Safe first checks Crash or freeze Tracking problems Premium appears missing